payment policy
At Bbqland, we aim to make your shopping experience safe, smooth, and secure. This Payment Policy explains the methods we accept and how your payment information is handled.
1. Accepted Payment Methods
We currently accept the following payment options:
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Visa
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Mastercard
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American Express
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Maestro
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All transactions are processed in GBP (£).
2. Secure Payment Processing
All payments are securely processed via Shopify Payments or PayPal. We do not store your full credit/debit card information on our servers.
Our payment gateways use industry-standard encryption and security protocols (SSL) to protect your data.
3. Payment Timing
Payment is charged at the time your order is placed. You will receive an order confirmation email once your payment is successfully processed.
4. Payment Issues
If your payment is declined or not processed, please:
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Double-check your card details or PayPal account
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Ensure your billing address matches your card issuer’s records
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Try a different payment method
If problems persist, contact us at Contact@bbqoven.shop.
5. Taxes and Duties
All prices shown include UK VAT (where applicable). There are no hidden fees or duties for UK customers.
We currently only ship within the UK. If international shipping becomes available in the future, duties and taxes may apply based on the destination country.
Need Help?
If you have any questions about payments or your order, feel free to contact us:
Email : Contact@bbqoven.shop